Professional in Human Resources^® (PHR^®) Exam Prep

Learn strategic HR management skills — establishing HR policies and procedures, understanding HR roles and competencies, and incorporating financial budgets. You'll also explore organizational strategy starting with mission and business plan, and why structure, systems, culture, and processes must support that strategy. Finally, evaluate the stages of global HR management and its effect on technology, metrics, and audits.

Cover all aspects of employment discrimination — civil rights, EEO, affirmative action, age and disability discrimination, and hiring non-citizens. Learn a strategic planning model, the alignment between business and HR planning, and how to forecast employment needs. Gain knowledge of job analysis, competency modeling, and how to write effective job descriptions. Finally, master recruitment from interviewing through negotiating offers and employee agreements.

Learn the principles of training, development techniques, training delivery and effectiveness, and management of talent, performance, and change. Study the ADDIE model, the principles of andragogy, and five building blocks for a learning organization. Explain organizational interventions and how training functions interact with other HR functions. Compare on- and off-the-job training methods across classical conditioning, operant conditioning, and social cognitive theory.

Explore the relationship between compensation and other HR functions — staffing, performance evaluation, training and development, and employee relations. Learn effective compensation methods and procedures for establishing pay grades. Understand incentive compensation systems including profit sharing, gainsharing, and ESOPs. Gain a clear view of the economic factors affecting compensation: inflation, interest rates, demographic trends, and pay competition.

Learn employee relations, engagement, and involvement strategies. Describe the employee life cycle, measure job satisfaction with the characteristics model, and execute diversity and inclusion initiatives. Discuss labor relations and management acts, union representation, unfair labor practices, and negotiation and bargaining strategies.

Cover essential workplace safety, health, and security measures — from OSHA compliance and risk management to employee wellness and crisis planning. Explore best practices for creating a safe environment, including programs for stress management and chemical dependency. Address security protocols, data protection, and emergency preparedness to ensure a secure workplace.