How long does this short course take?

The course includes four contact hours across four modules. It is designed for online, self-paced study, with discussion and assessment activities described in the syllabus.

Delegation, priorities and team communication, goal setting, coaching, feedback, conflict de-escalation, objective performance documentation.

Does it award a degree or professional license?

No. This is professional development. It does not award a degree, diploma, academic credit or occupational license.

Can I fit it around a full-time job?

The course is listed as online and self-paced. The provider syllabus also references live and asynchronous discussions; review any scheduled session requirements at enrollment.

Select Enroll Now and complete the Career-Bond checkout to receive access instructions.

Short Course · SUP-101

Become the Manager Your Team Trusts

Step into leadership with stronger delegation, better conversations, and a clear plan for your first 90 days.

4 hoursOnlineFour modulesCertificate of completion

Enroll Now · $199Supervision and Management Essentials

What this course is

A practical course for professionals transitioning from doing the work themselves to managing the performance and development of others.

Practice setting expectations, delegating responsibilities, handling difficult conversations and documenting performance fairly.

What you'll walk away with

Make the shift from individual contributor to leader
Delegate clearly without micromanaging
Coach employees through challenging situations
Use fair, specific performance documentation
Complete a 90-day supervisory action plan

Skills

Delegation
priorities and team communication
goal setting
coaching
feedback
conflict de-escalation
objective performance documentation

Using it responsibly

Fair and factual performance notes
employee privacy
when to partner with HR
responsible AI use

Tools

SMART goals
GROW coaching model
Situation-Behavior-Impact feedback
AI-supported planning templates

The four modules

01

From Doing to Leading the Team

Shift from personal output to team results; plan priorities; communicate consistently; understand motivation
02

Expectations, Delegation and Accountability

Set measurable standards; delegate with authority and check-ins; follow up
03

Coaching, Feedback and Hard Conversations

Apply GROW; give behavior-based feedback; prepare difficult conversations; de-escalate
04

Performance, Documentation and AI Tools

Manage performance; write objective notes; know when to involve HR; review AI-assisted drafts

Your capstone

90-Day Supervisory Plan covering goals, team communications, delegation, coaching, documentation and responsible AI use.

Who it's for: New and aspiring supervisors, team leads, frontline managers and strong individual contributors moving toward management.

Course provided by Synergy Education Holdings Group. Synergy Education verified certificate of completion after required coursework, knowledge checks and the capstone are completed. Professional development only; it does not award a degree, academic credit or license.